Terms and Conditions

These Terms and Conditions constitute a binding legal agreement between you and Mostbet company, the operator of mostbet-pak.pk. By registering an account, depositing funds, or placing any bet or wager, you acknowledge that you have read, understood, and agree to be bound by all provisions herein. If you do not accept these terms, you must not use the platform.

Definitions

In these Terms and Conditions, the following terms have the meanings set out below: 'Account' means your personal user account registered on the platform; 'Bet' means any wager placed on a game, event, or outcome; 'Balance' means the funds available in your Account; 'Deposit' means funds transferred by you to your Account; 'Withdrawal' means funds transferred from your Account to your nominated payment method; 'Bonus' means promotional credit or free spins offered under separate Bonus Terms; 'Operator' means Mostbet company and its licensed entity; 'Platform' means the website mostbet-pak.pk and all associated mobile applications; 'Wagering Requirement' means the amount you must stake before bonus funds or winnings become withdrawable.

Eligibility and Registration

You must be at least 18 years of age to register and use the Platform. You must possess full legal capacity to enter into binding contracts under the laws of your jurisdiction. You must not be a resident of any jurisdiction where online gambling is prohibited by law. You must not be an employee, affiliate, agent, or family member of the Operator or any of its associated entities. You must not have been previously excluded or banned from the Platform.

Registration is available via phone number, email, social networks (Google, Facebook, Twitter, Telegram, Steam), or one-click registration. You may hold only one Account per person, household, and IP address. You are responsible for maintaining the confidentiality of your login credentials and password. You must immediately notify the Operator of any unauthorized access or security breach. All information you provide during registration must be accurate, current, and complete.

Account Verification and KYC

The Operator is required to verify your identity and source of funds in accordance with anti-money laundering and know-your-customer regulations. You must provide valid identification (passport or national ID), proof of address, and verification of your payment method. Verification may be requested at any time. Failure to complete verification within a reasonable timeframe may result in suspension of your Account and forfeiture of funds. For full details on our verification process, please refer to the KYC Policy.

Deposits and Withdrawals

Deposits are accepted via JazzCash, Easypaisa, Bank Transfer, Visa, Mastercard, USDT, Bitcoin, and Ethereum. The Operator charges no deposit fees. Deposits are processed instantly. You are responsible for ensuring that funds deposited are from a legitimate source and in your own name or with proper authorization.

Withdrawals are processed to the original payment method used for deposit, or to an alternative method you have verified. The Operator charges no withdrawal fees. Withdrawal processing times range from instant to 24 hours depending on the payment method. The minimum withdrawal amount is approximately PKR 2,500 (USD 50 equivalent). You must not attempt to withdraw bonus funds or winnings derived from bonus funds until the applicable Wagering Requirement has been satisfied. Funds deposited must be wagered on the Platform before withdrawal is permitted; pass-through deposits are not allowed.

Inactive Accounts and Dormancy Fees

An Account is considered inactive if no login or wagering activity occurs for 12 consecutive months. The Operator reserves the right to charge a dormancy fee of up to PKR 500 per month on inactive Accounts, deducted from your remaining Balance. If your Balance reaches zero due to dormancy fees, your Account may be closed. You may reactivate an inactive Account at any time by logging in and resuming play. Any remaining Balance will be returned to you upon request, provided the Account has not been closed for more than 24 months.

Prohibited Conduct

You must not engage in any of the following activities:

Operator's Rights and Account Suspension

The Operator reserves the right to suspend, restrict, or permanently close your Account at any time without prior notice if you violate these Terms and Conditions or engage in prohibited conduct. Upon suspension or closure, the Operator may forfeit your entire Balance and any pending winnings. The Operator may also report suspected violations to relevant regulatory and law enforcement authorities. You have no claim against the Operator for losses incurred as a result of Account suspension or closure due to breach of these terms.

Modification of Terms

The Operator may modify these Terms and Conditions at any time. Material changes will be communicated to you via email or in-Account notification at least 14 days before taking effect. Your continued use of the Platform after the effective date of any modification constitutes acceptance of the updated terms. It is your responsibility to review these Terms and Conditions periodically for updates.

Bonuses and Promotions

All bonuses, free spins, cashback, and promotional offers are subject to separate Bonus Terms and Conditions. Bonuses are valid for 30 days from issuance. A Wagering Requirement of 60x the bonus amount must be satisfied before bonus funds or winnings derived from bonuses become withdrawable. Qualifying odds for sports bonuses are 1.40 or higher per event. The Operator reserves the right to withdraw or modify bonuses at any time. For full details, please refer to the Bonus Terms.

Errors, Malfunctions, and Void Bets

Any bet placed as a result of an obvious technical error, system malfunction, or display error is void and will be refunded to your Account. This includes bets placed on incorrect odds, closed markets, or suspended events. The Operator is not liable for losses incurred due to your own technical issues, internet connectivity problems, or device malfunctions. If you experience a technical issue during betting, you must contact customer support immediately. Bets placed during a confirmed system outage will be refunded in full.

Responsible Gaming

The Operator is committed to promoting responsible gambling. You have access to deposit limits, loss limits, session time limits, self-exclusion, reality check reminders, and cool-off periods. You are responsible for using these tools to manage your gambling activity. If you believe you have a gambling problem, you must seek help immediately. For more information on responsible gaming tools and support resources, please refer to the Responsible Gaming Policy.

Limitation of Liability

To the maximum extent permitted by law, the Operator shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Platform, including but not limited to loss of profits, loss of data, or business interruption. The Operator's total liability for any claim shall not exceed the amount of your last deposit. The Operator is not responsible for delays or failures in service caused by circumstances beyond its reasonable control, including but not limited to internet outages, payment processor failures, or force majeure events.

Intellectual Property

All content on the Platform, including but not limited to the website design, logos, trademarks, text, graphics, images, software, and games, is the exclusive property of the Operator or its licensed partners. You are granted a limited, non-exclusive, non-transferable license to access and use the Platform for personal, non-commercial purposes only. You must not reproduce, distribute, modify, or create derivative works from any content without prior written permission from the Operator.

Applicable Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of Curaçao, under which the Operator holds its gaming license. Any dispute arising from or relating to these terms shall be subject to the exclusive jurisdiction of the courts of Curaçao. You irrevocably consent to the jurisdiction and venue of such courts and waive any objection to forum non conveniens.

Dispute Resolution

In the event of a dispute, you must first attempt to resolve the matter by contacting customer support at support@mostbet.com or via live chat. If the dispute cannot be resolved within 14 days, you may escalate the matter through the Operator's formal dispute resolution process. For detailed procedures and escalation options, please refer to the Dispute Resolution Policy.

Language

These Terms and Conditions are provided in English. The Platform may be available in other languages for convenience, but in the event of any discrepancy or conflict between the English version and any translated version, the English version shall prevail and be binding.

Severability

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be severed, and the remaining provisions shall continue in full force and effect. The Operator shall make a good faith effort to replace any severed provision with a valid provision that achieves the original intent.

Notifications and Communications

The Operator may communicate with you via email, in-Account notifications, SMS, or push notifications. You are responsible for keeping your contact information current. Important notifications regarding account changes, bonus expiry, verification requests, and policy updates will be sent to your registered email address. You consent to receive such communications as a condition of using the Platform.

Last Updated

These Terms and Conditions were last updated on January 2025. The Operator maintains a change history of all material modifications. By continuing to use the Platform after any update, you accept the revised terms.